Hire the Top 3% of Freelance Customer Insights Analysts

Toptal is a marketplace for experienced Customer Insights Analysts. Top companies and startups hire freelance Customer Insights analysts from Toptal for app development, web development, and other software development projects to achieve their business needs.

No-Risk Trial, Pay Only If Satisfied.

Hire Freelance Customer Insights Analysts

Gavin Oxman

Freelance Customer Insights Analyst
United KingdomToptal Member Since March 2, 2021

Gavin has over 20 years of experience in product management and strategy roles in telecommunications, enterprise SAAS, international development, and financial services. Most recently, he has built products in analytics, employee engagement, and video integrations, impacting millions of people. Gavin holds an MBA from the Wharton School and an MA in International Studies from the Lauder Institute at the University of Pennsylvania.

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Kate Macknight

Freelance Customer Insights Analyst
United KingdomToptal Member Since January 19, 2022

Kate has over ten years of experience in product marketing, management, and marketing strategy. She has worked with some of the world's biggest brands, including American Express, Dyson, Coca-Cola, and early-stage startups. Kate has grown organic audiences by 2,000% across social media, overseen successful product launches, and increased sales by over 400% within weeks of implementing insightful marketing strategies. She is passionate about creating products and solutions that delight customers.

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Shehzad Akbar

Freelance Customer Insights Analyst
CanadaToptal Member Since August 5, 2021

Shehzad has been in the product management and technology spaces for ten years as a consultant. During this time, he has had the privilege of leading large design and engineering teams for clients such as Bose, Mozilla, and Ford. He was responsible for discovering, building, and launching new products to global audiences with these clients. Shehzad worked closely with his team members to better themselves while also focusing on delivering high quality products to the market.

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Tom Uhlhorn

Freelance Customer Insights Analyst
AustraliaToptal Member Since March 13, 2020

Tom has a wealth of experience building products and brands from ideation through to market launch and leadership. His expertise includes digital marketplaces, greenfield ventures with enterprise clients, and a multitude of eCommerce solutions. He has successfully worked with a wide variety of clients on new ventures and optimized existing products and services. Tom's passion is in identifying and carving out product-market fit for his projects and delivering outstanding work.

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Swathi Manoravi

Freelance Customer Insights Analyst
IndiaToptal Member Since September 22, 2020

Swathi is experienced in building products in the Automotive, Analytics, B2B, SaaS, and IoT industries. She has collaborated with, trained, and led global cross-functional teams in all her previous roles. Swathi is a Scrum-certified product owner and has led teams to build and launch products from scratch by setting the product vision and roadmap. She is also good at developing a new market entry strategy and has an MBA from Stanford and a CS degree from Anna University.

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Hanzel Corella

Freelance Customer Insights Analyst
United StatesToptal Member Since November 11, 2019

For over 10 years, Hanzel has been launching new products for both startups and Fortune 500 companies. He's worked in eCommerce, energy, consumer foods, healthcare, fintech, ride-sharing, the internet of things (IoT), and solar power industries. As a product consultant, digital marketer, and director of a creative agency, Hanzel is well-versed in digital marketing, UX design, and web and mobile development. He will help you acquire new customers while improving your marketing funnel strategy.

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Fredrick Adams

Freelance Customer Insights Analyst
NigeriaToptal Member Since October 20, 2022

Fredrick is a customer-centric and product-led startup executive with over five years of experience managing high-performing product, design, engineering, QA, and marketing teams using the story mapping framework. He has led product development within the finance, legal, education, and healthcare industries for products used by over a million daily users. Fredrick is an expert in design, strategy, and utilizing models such as B2C and SaaS.

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Brion Roberto

Freelance Customer Insights Analyst
United StatesToptal Member Since May 11, 2020

A global marketing leader with years of experience bolstering startups and blue chip companies like Johnnie Walker, American Express, BCG, and The Washington Post, Brion has exceeded goals, expanded into new markets, and significantly increased profits. He has managed dispersed cross-functional teams to create campaigns with digital and global insight. Brion's innovative strategy has garnered awards for exceptional marketing that delivers.

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Donna Boyd

Freelance Customer Insights Analyst
AustraliaToptal Member Since May 3, 2021

Donna has over 15 years of digital experience across the AgriTech, mining, not-for-profits, education, and government industries with her longest tenure in the finance sector. She delivered an Agile Maturity Roadmap for a government agency and internationally rolled out a financial planning tool for HSBC. Leveraging agile and design thinking, she helps alter the mindset of teams to become product-focused, driving value strategically and tactically.

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Mike Mack

Freelance Customer Insights Analyst
United StatesToptal Member Since January 21, 2021

Mike excels in leading large-scale, high-impact product initiatives and business operations for both emerging and mature businesses. Mike's focus is helping clients develop better strategy and adopt more effective processes that lead to sustainable success. He led Amazon's global free shipping program resulting in a ~$75 million annualized profitability improvement. Mike's approach is adapting Amazon best practices to help clients achieve their desired outcomes.

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Mike Daley

Freelance Customer Insights Analyst
United StatesToptal Member Since September 8, 2022

Mike is an experienced product manager with a track record of leading and influencing product-driven organizations, sharing best-in-class product development and management practices, and creating products that consumers and developers love. He led the development of mobile and web applications and SaaS platforms from concept to launch for B2C, B2B, and B2B2C products. He has experience leading cross-functional teams and delivering business-building products to startups and large organizations.

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... allows corporations to quickly assemble teams that have the right skills for specific projects.

Despite accelerating demand for coders, Toptal prides itself on almost Ivy League-level vetting.

Our clients
Creating an app for the game
Conor Kenney
Creating an app for the game
Leading a digital transformation
Elmar Platzer
Leading a digital transformation
Building a cross-platform app to be used worldwide
Building a cross-platform app to be used worldwide
Drilling into real-time data creates an industry game changer
Drilling into real-time data creates an industry game changer
Testimonials

Toptal helped us achieve our goals by really understanding what we were looking for. They worked with us very closely to figure out what the right talent looked like -- from a technical, cultural perspective -- and helped us get the onboarding done quickly so the talent could be effective as soon as possible.

Jay Tring, Technical Team Lead, CSR Connect, Australia

CSR Limited

I couldn’t have been more pleased with Toptal. They are professional, quick, well priced, and fun. I will be using them again for my next project, and the next, and the next, and the next ...

Mac Smith, President

New Texas Investments

The best talent is at Toptal for sure. It's way better and faster than any other means of getting top talent.

Rajesh Nagarajan, Co-Founder & CTO

maxmantra

Getting set up with Toptal and finding a new team member was so easy, I don't know why anyone wouldn't give it a try. Best of all, we no longer have to worry about finding great people to help with our projects!

Mike Branch , President & CTO

Harbor System Integrators, Inc

One of our most time consuming problems is finding qualified staff. We need to find the correct platform to advertise on, create a proper ad, filter through tons of applications, interview and test the applicants' capabilities, and finally take a risk by hiring. This was the old way of doing things. The new way: describe the job position to our Toptal account manager, interview a few qualified applicants, and hire with a risk-free trial -- much faster, a lot easier, and with incredible results.

Catalin S. Balaci, Owner

EvoBits Information Technology SRL

Always incredibly responsive, prompt, and flexible, Anna has done an outstanding job -- her work is exactly what we needed. Toptal has been a great experience for us due to the ease of getting a project going with quality talent at a cost that fits our budget. The automated online system for managing everything during onboarding was also impressive.

Cody Wilke, Product Manager

Crucial Life Sciences Data Solutions

What attracted us to Toptal was that Toptal is sourcing its talent from a global pool. The selection process is very stringent. They’re sourcing the talent not only based on capabilities -- sourcing the best 3% -- but also based on cultural fit, which is really important to us. We had an amazing experience working with Toptal. Toptal helped us achieve our goals by bringing us very high-quality resources, on very short notice.

Elmar Platzer, Digital Transformation Leader, CSR Australia

CSR Limited

With the pressure on and millions watching the Cleveland Cavaliers during the NBA Playoffs, Toptal delivered the talent and expertise needed to launch a brand new fan engagement platform.

Conor Kenney, Director of Professional Services

Cleveland Cavaliers

Toptal has helped my business tremendously by finding, vetting, and recruiting the talent I need, at the right time. I’d definitely recommend it to others.

Xavier Xicay, CEO & Creative Director

Tuatara Corp

Toptal has been extremely helpful to us in finding top remote talent. The ratio from interview to hire with Toptal candidates is the highest I've ever experienced in my professional career.

Philipp Berner, Co-founder and CTO

KeepSafe

I can't say enough about how happy and confident I am in working with Enrique. He brings an enthusiasm to his profession that is very refreshing, constantly surprising us with his depth of knowledge and his capability to not only complete the task, but to surpass our expectations. He presents us with solutions that we would not have thought about ourselves, and sees the problem better than we can explain it.

Chad Berryman, Senior Technical Lead

Zoomedia

We had a wonderful experience with our Toptal consultant. He was very reliable and punctual, delivering excellent work on a budget—we will certainly be using him again!

Barbara Karpf, President

DecoratorsBest

How to Hire Customer Insights Analysts through Toptal

1

Talk to One of Our Industry Experts

A Toptal director of product management will work with you to understand your goals, technical needs, and team dynamics.
2

Work With Hand-Selected Talent

Within days, we'll introduce you to the right Customer Insights analyst for your project. Average time to match is under 24 hours.
3

The Right Fit, Guaranteed

Work with your new Customer Insights analyst for a trial period (pay only if satisfied), ensuring they're the right fit before starting the engagement.

FAQs

  • How are Toptal Customer Insights analysts different?

    At Toptal, we thoroughly screen our Customer Insights analysts to ensure we only match you with talent of the highest caliber. Of the more than 100,000 people who apply to join the Toptal network each year, fewer than 3% make the cut. You’ll work with product management experts (never generalized recruiters or HR reps) to understand your goals, technical needs, and team dynamics. The end result: expert vetted talent from our network, custom matched to fit your business needs.

  • Can I hire Customer Insights analysts in less than 48 hours through Toptal?

    Depending on availability and how fast you can progress, you could start working with a Customer Insights analyst within 48 hours of signing up.

  • What is the no-risk trial period for Toptal Customer Insights analysts?

    We make sure that each engagement between you and your Customer Insights analyst begins with a trial period of up to two weeks. This means that you have time to confirm the engagement will be successful. If you’re completely satisfied with the results, we’ll bill you for the time and continue the engagement for as long as you’d like. If you’re not completely satisfied, you won’t be billed. From there, we can either part ways, or we can provide you with another expert who may be a better fit and with whom we will begin a second, no-risk trial.

  • What type of talent does Toptal have?

    Our platform hosts a very diverse set of skill sets, experiences, and backgrounds. Our freelancers range from software engineers, user experience designers, project management experts, and product managers to finance experts who have worked at leading companies such as Google, Microsoft, Amazon, and many more.

    Our business analysis consultants are strategists with multiple years of experience in agile product development and business process optimization. They have great problem solving and communication skills. They excel at a myriad of project types, such as data analysis, business requirements analysis, and others.

  • What other services does Toptal provide?

    Besides our talent matching services, we also provide web and application development services like a development company. Through our Toptal Projects team, we assemble cross-functional teams of senior project managers, web developers, app developers, user interface designers, and freelancers with other technical skills. Our team members follow a well-defined development process to build a fully functional solution.

Tap Into World-Class Talent

  • Trusted Experts Only

    Trusted Experts Only

    All of our talent are seasoned experts who ramp up quickly, readily contribute as core team members, and work with you to minimize onboarding time.

  • The Right Fit

    The Right Fit

    We have a knack for matching you with the right fit. Start working with your new hire on a no-risk trial period, paying only if satisfied.

  • Scale as Needed

    Scale as Needed

    Hire talent within 48 hours and scale your team up or down as needed, no strings attached.

  • Seamless Hiring

    Seamless Hiring

    We handle all aspects of billing, payments, and NDA’s. Let us take care of the overhead while you focus on building great products.

  • Flexible Engagements

    Flexible Engagements

    Choose the engagement type that suits your needs — hourly, part-time, or full-time — with the ability to change anytime.

  • Expert Talent Matching

    Expert Talent Matching

    Focus on your project and enjoy support from your dedicated account executive and expert talent matcher.

Top Customer Insights Analysts are in High Demand.

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